Please accept our condolences. We’re here to help you at this difficult time – this page includes answers to some frequently asked questions, useful information, and links where you can access support Bereavement guide | Sovereign Health Care.

You can nominate a family member, friend or a carer to speak and manage your Sovereign cash plan on your behalf. To start the process, call us on 01274 841130 or by completing the Third Party Authorisation Form.

Balancing everyday life together with the requirements of work and home can create pressures and stress for all of us. As a Sovereign member you can access a trusted and comprehensive wellbeing service provided by Health Assured including a free 24-hour telephone helpline and the Wisdom app, designed to help improve your mental and physical health through a range of resources. To access this service, log in to the online secure customer area and head to Sovereign Perks – Health and Wellbeing.

If your cash plan is provided to you by your employer, you may also have access to an Employee Assistance Programme (EAP). For more details, please ask your employer.

This webpage explains the complaints procedure for Sovereign Health Care and Sovereign Health and Insurance Services Limited How to make a complaint | Sovereign Health Care.

Take a look at our frequently asked questions FAQs | Sovereign Health Care.